Lan Ha Cruises respects the privacy of our guests and is committed to handling your personal information responsibly. This policy outlines how we collect, use, and protect your personal data. Information We collect personal information you voluntarily provide during booking such as your name, email address, home address, passport details, dietary requirements, and medical conditions. We may also collect information
FREQUENTLY ASKED QUESTIONS When is the best time for us to visit Ha Long Bay? Ha Long Bay is always a beautiful place to visit no matter what time of the year you travel. Northern Vietnam has four seasons unlike Southern Vietnam which has a wet and a dry season. In Ha Long Bay summer falls between May and September.
DAY 1: HALONG – LAN HA – TRABAU (Lunch/ Dinner) 12:00 – 12:30: Guests will be picked up from Tuan Chau International port and deliver to Era Cruises on tenders. After boarding, Cruise Manager will give a brief about safety regulations and tours. Travellers then will be given room key and time for freshening before lunch. 13:00 – 14:30: Lunch
DAY 1: HANOI – HA LONG – LAN HA BAY (Lunch/ Dinner) 12:00 – 12:30: Guests will be picked up from Tuan Chau International port and deliver to Era Cruises on tenders. After boarding, Cruise Manager will give a brief about safety regulations and tours. Travellers then will be given room key and time for freshening before lunch. 13:00 –
Trip Type: Daily Private Tour Duration: 1 day 8:00: The guide pick you up at your hotel and transfer you to cruise for discovery Lan Ha Bay Tour. 10:00: Cruising through the rock formation and floating villages. The cruise will stop over for doing kayaking for exploring sightseeing the most beautiful landscapes at pristine tourist areas. After doing kayaking. 12:00:
The top priority for Era Cruises Halong Bay is the utmost safety of our guests, crew, and vessel. We value the strict standards outlined by the Vietnamese and local governments on cruises on Halong Bay and follow their set safety requirements precisely. Our captain and technicians perform daily quality maintenance checks to ensure the smooth running and high standards of
GENERAL CONDITION Our Conditions ‘Company’ means Era Cruises and, where the context requires, its employees or agents. ‘Passenger’ means any person or persons on the vessel. Payment Method We accept a wide variety of different payment methods including: Cash (US Dollars or Vietnam Dong) Most major credit cards (Visa and MasterCard, JCB, American Express) Western Union Bank transfers Traveler’s checks
