Lan Ha Cruises respects the privacy of our guests and is committed to handling your personal information responsibly. This policy outlines how we collect, use, and protect your personal data.

We collect personal information you voluntarily provide during booking such as your name, email address, home address, passport details, dietary requirements, and medical conditions. We may also collect information during your cruise such as purchases made onboard.

How we use information
The personal information we collect is used for cruise purposes only, including:
Processing your booking
Sending pre-travel information
Providing services during your cruise
Post-cruise surveys and marketing
Completing immigration and customs procedures
We do not sell or share personal information with third parties, except as necessary to complete your booking (such as providing info to travel agents, ports, etc.).

Data protection
Lan Ha Cruises takes security measures to protect your personal information, including encryption, firewalls, and access controls. However, no internet transmission is completely secure. We cannot guarantee the security of transmissions to our website.

Updating information
You may access and update certain account information and preferences by contacting our customer service team. To discontinue marketing emails, click unsubscribe in any promotional email received.

Changes to this policy
We may occasionally update this privacy policy. When changes are made, we will revise the “updated on” date at the top of the policy. Any changes apply only to data collected after the date of the update.

Contact us
If you have any questions about our privacy practices or this policy, please contact us at:

Who we are

Suggested text: Our website address is: http://localhost.


Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.